December | Product Release
HotWax Commerce has released updates for December that include a redesigned Product Store page and additional settings to manage fulfillment at the facility level, allowing for better customization as per the specific business rules.
December | Order Management
Revamped the user interface of the Product Store settings page.
Primary and secondary product identifiers are now configurable for HotWax Commerce application interfaces.
December | Apps
Merchants can now save, update, and delete their frequently used Purchase Order (PO) CSV mappings within the Import App, allowing merchants to quickly upload a PO.
November | Product Release
HotWax Commerce’s November updates include improved categorization of Jobs in the Job Manager app and an ability to easily connect new Shopify configs to HotWax Commerce OMS.
November | Shopify Integration
Retailers can now connect new Shopify websites to HotWax Commerce OMS without contacting the HotWax Customer Support team.
October | Product Release
HotWax Commerce's October update added new Receiving App features as well as a Launchpad for quick access to all applications.
October | Apps
Returns can now be received and also looked up by sales order ID or tracking code in the returns tab.
Jobs can now be run on multiple Shopify stores associated with a single product catalogue.
SEPTEMBER | Product Release
HotWax Commerce's September update added enhanced BOPIS features and Job Manager capabilities for connecting multiple Shopify stores that sell the same product catalog.
SEPTEMBER | Order Management
If a BOPIS order is handed over to the customer but order status is not updated in HotWax Commerce, it can be marked completed on the Order View page.
september | Shopify Integration
Retailers can now have one reference product catalog in HotWax Commerce for multiple Shopify stores instead of managing multiple product catalogs for multiple Shopify stores.
September | Shopify Integration
Retailers can now manage a store's unique operating hours and lead time for each day of the week, helping them set the right expectations on eCommerce's Product Detail Page for same-day pick-ups of BOPIS orders.
september | Apps
Picklists now include external product IDs to facilitate efficient order picking.
september | Shopify Apps
Customers can now save their preferred pickup location to their Shopify profile.
September | Shopify Apps
Pick-up locations on Shopify PDP will now be sorted in ascending proximity from the customer’s location.
Pick-up locations where the single-brand retailers sell products from other partner brands will be displayed as “Brand 1 ft. Brand 2” on the Product Detail Page.
AUGUST | Product Release
HotWax Commerce’s August update includes a newly launched Order Merging feature, improved functionalities for Pre-Order inventory management, and enhanced Shopify pre-order integration capabilities. To learn more, check out release notes:
August | Order Management
Retailers can now move items from the brokering queue to the backorder queue, helping them avoid overselling.
August | Apps
To ensure that packages can be grouped together and sent as one shipment, HotWax Commerce introduced an “Order Merging” feature to reduce shipping costs and increase profitability.
august | Pre-Order Management
Merchants can now add a new item to a purchase order directly from the “View Purchase Orders” page.
August | Pre-Order Management
Retailers now have control over reserving in-stock inventory only if order splitting is disabled and there is a mixed cart order that contains an in-stock item and a Pre-Order item.
JULY | Product Release
HotWax Commerce's July update includes new features in the Job Manager app to help users quickly access critical scheduled jobs and improved capabilities to help CSRs quickly fix shipping issues. To learn more, check out latest Release Notes:
JULY | Order Management
To speed up error resolution and order fulfillment, CSRs will now be able to see shipping errors on the “Sales Order View” page and the fulfillment app. Error messages will disappear once fixed.
HotWax Commerce added a feature to mark individual PO items as “Complete,” allowing merchants to have more control over items eligible for pre-orders and avoid overselling.
To avoid shipping delays due to invalid addresses, HotWax Commerce will now validate shipping addresses with non-ISO standard geo codes for Shopify.
JULY | Apps
To drive a smoother omnichannel customer experience, HotWax Commerce now allows store associates to generate packing slips from the BOPIS Fulfillment App. This update helps them better serve customers who demand additional verification of items while their BOPIS order is picked.
JUNE | Product Release
The June update for HotWax Commerce has introduced a ‘Product Store’ menu to streamline the client onboarding process and also added improved functionalities for capturing and processing customer’s orders from eCommerce. To learn more, checkout the release notes.
JUNE | Order Management
Customer service representatives can now mark items as “Shipped” right from the sales order view page and bypass the brokering and fulfillment process.
JUNE | Shopify Integration
To increase real-time visibility and improve the customer experience, customer service Representatives can now refresh canceled orders in HotWax Commerce to retrieve newly added or removed items from Shopify.
April-May | Release Notes
The April-May update for HotWax Commerce includes a newly launched Threshold App, improved functionalities for capturing and processing customer’s orders and a lot more. To learn more, checkout the release notes.
April-May | Order Management
Customer Service Representatives can now release individual orders to stores or warehouses on an as-needed basis.
Retailers can now decide if they want to restock returns immediately after customers return them at the store.
April-May | Shopify Integration
Retailers can now easily keep track of missed orders and ensure that missed orders’ statuses are synchronized from HotWax to Shopify with HotWax’s latest update, a scheduled job that respects Shopify’s API limit and syncs missed order data in subsequent API calls.
Avoid lost orders and ensure all Shopify order data is downloaded with HotWax’s latest update, a job that reconciles order counts in Shopify and HotWax Commerce.
To help retailers further minimize the risk of overselling and underselling, Shopify will now automatically re-sync with the HotWax pre-order catalog.
